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Re: SIMS 4 constantly crashing (unplayable). January 10th 2025

@themountains  Please update the BIOS for your computer.  You may be several versions behind; I believe this is the driver download page for your model, and it offers version 1.18 rather than your current 1.14:

https://www.dell.com/support/product-details/en-us/product/alienware-aurora-r15-desktop/drivers

But double-check by clicking This Device and entering your service tag.

The reason to update your BIOS is that some of the Sims 4 crashes in your dxdiag are related to an issue with overclocked high-end Intel processors, where the motherboard applies the overclocking settings by default.  I wrote out more details here:

https://answers.ea.com/t5/PC/Sims-4-keeps-randomly-crashing/m-p/14382305#M291224

If the BIOS update doesn't help, please disable CPU Turbo Boost, as described in that post.

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