Re: Sims 4 Crashing After Startup

I took a look at the link you sent me. I actually have a Dell laptop so most of the website's helpful posts don't apply to me. I did take a look at your "#3" post on that thread and I've completed all of the steps listed there - nothing has changed (the game still crashes upon startup). I wonder if your "#8" post can apply to me, do you have the instructions for Windows software?