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TheRealLifeSim9's avatar
TheRealLifeSim9
4 months ago
Solved

Re: SIMS 4 CRASHING ON LAUNCH OCTOBER 2024

Having the issue nothing i do seems to be working I've removed all mods, removed all saves, forced DX9 and DX11 yet absolutely nothing works, its get to the loading screen then crashes
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 months ago

    @TheRealLifeSim98  As mentioned, the file is a component of the 2015 and newer VC++ runtimes, which Sims 4 uses.  So please uninstall your current versions and install fresh copies.  (This is more thorough than simply updating.)  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  You can download the newest runtimes directly from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying to play.

    Please continue to test without mods or custom content, at least for now.

Tana6994's avatar
Tana6994
4 months ago

What was the setting?! 

I'm having the same issue and I've tried everything I can think of!

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 months ago

@Tana6994  Did you try reinstalling the VC++ runtimes, as described in post 4?  If not, please do so now.

If that doesn't help, please either confirm that you're seeing exactly the same error (not just the crashing, the error code itself), or else let me know what you do see when you try to play.

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