Re: Sims 4 Crashing on Loading Screens
I have the same problem with the game crashing, but immediately upon loading. I put the laptop in factory settings and tried the procedure you suggest, but the game crashed immediately. I tried almos...
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Some time ago, when the game was running normally, I had to put the laptop in default settings because of another application problem, and then it was not possible to install the game through EA again. A window constantly popped up saying that something was missing. Here I found that it helped people if they installed the original game on Steam, so I did that and the game was actually installed on EA, but it crashed and since then the game does not work. When I uninstall it from Steam, the game won't start at all, a window pops up, (I am attaching the image), and when I install it on Steam, game keep crashes. It is a vicious circle that occurred in EA after the first default setting and instaling game on Steam. I think that's the problem
@JSpaxcz The initialization error is typically related to an overly active antivirus. So please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64; or the entire Bin folder they're in. Set an exception for EADesktop.exe as well.
You may need to repair the game first, which you'll need to do through Steam (it's called something like "Verify integrity of the game files") if your base game is still installed through Steam. In the EA App, the option is Sims 4 > Manage > Repair.
I have a new antivir McAfee, and I can't set exceptions there, or I couldn't find them. (But with the previous antivir, there was the same problems). About the repairing on Steam, I've already done that several times.That's why I'm writing here, because nothing helps
@JSpaxcz Please disable McAfee, temporarily of course, and repair again, then try to play. As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the AV when you're done.
If that doesn't help, create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account. You'll be able to (try to) launch Sims 4 without reinstalling anything, but your saves and other user data won't be available. That's fine for now and can be addressed later if necessary. Please test in the new account with McAfee disabled as well.
There is not disable temporaly. When I want to create a new account, it demands a new Microsoft account and I don't want to create another + new email, etc. Today I played for about 10 minutes before it started to crash again. I heard that a lot of people have the same problem after the last update, that would mean that the problem is not on my side
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