Re: Sims 4 Crashing on Loading Screens
I have the same problem with the game crashing, but immediately upon loading. I put the laptop in factory settings and tried the procedure you suggest, but the game crashed immediately. I tried almos...
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@JSpaxcz The initialization error is typically related to an overly active antivirus. So please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64; or the entire Bin folder they're in. Set an exception for EADesktop.exe as well.
You may need to repair the game first, which you'll need to do through Steam (it's called something like "Verify integrity of the game files") if your base game is still installed through Steam. In the EA App, the option is Sims 4 > Manage > Repair.
I have a new antivir McAfee, and I can't set exceptions there, or I couldn't find them. (But with the previous antivir, there was the same problems). About the repairing on Steam, I've already done that several times.That's why I'm writing here, because nothing helps
@JSpaxcz Please disable McAfee, temporarily of course, and repair again, then try to play. As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the AV when you're done.
If that doesn't help, create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account. You'll be able to (try to) launch Sims 4 without reinstalling anything, but your saves and other user data won't be available. That's fine for now and can be addressed later if necessary. Please test in the new account with McAfee disabled as well.
There is not disable temporaly. When I want to create a new account, it demands a new Microsoft account and I don't want to create another + new email, etc. Today I played for about 10 minutes before it started to crash again. I heard that a lot of people have the same problem after the last update, that would mean that the problem is not on my side
@JSpaxcz There have been a lot of problems with Sims 4, sure, but most of them have been confirmed to be on the user side. Some are the fault of antivirus software in that it's flagging Sims 4 as a threat, but that's still user-side because the user is the one running the third-party program.
At any rate, you can absolutely create a new admin account without linking it to a Microsoft account. Select "I don't have this person's information," and you should see the option to "add a user without a Microsoft account."
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