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Re: Sims 4 Crashing/Freezing/Lag, Surface Pro 3/7

I recently updated my laptop to Windows 11, having played the game regularly. Now, when I open it, the game freezes and I cannot move the mouse. If I return to the desktop then reopen it, the game will have loaded, but I still can't click anything or move the mouse. 

I have already reinstalled my graphics driver (Intel Iris, I think - this might be wrong!) and moved all of my mods out of the folder. I also reinstalled the game. 

I have attached a dxdiag. 

Any other ideas would be greatly appreciated. Thank you! 

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