Forum Discussion

Re: Sims 4 does not start via steam

@puzzlezaddictMy games from ONLY EA-App (Sims 2, Dragon age) works fine. But I bought only Sims 4 via steam so I can't check on other EA games that require their launcher.
I get Sims 4 base on my another Steam account and bound it with my second EA-App account game don't want to launch.

I created 3th EA-app account and get base Sims 4 only from Ea-App (no steam or epic) and GAME LAUCNHED! So the problem in Steam+Ea-app games. And I haven't seen any official statements about that. That's ridiculous that i cant play my licensed game FROM STEAM

P.S. All my other games om Steam works fine (that don't require ea-app). Even games from Ubisoft via Steam works absolute fine.

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Hemfuda  Try uninstalling the EA App with Revo Uninstaller (the free version is fine), and restart your computer before reinstalling the App.  Run both Steam and the App as an admin: right-click each desktop shortcut and select "Run as administrator."

    If this alone doesn't help, I'd suggest uninstalling Steam with Revo as well; even though other Steam non-EA games work fine, the problem could be something Steam uses specifically to link to EA servers.  The problem here is that by default, uninstalling Steam also removes any Steam-installed games, as the game library is within Steam's program files.  So if you don't want this to happen, create a new game library and move your Steam games there first.

    If that would be too much of a hassle, you can try uninstalling Sims 4 with Revo instead, and reinstalling into a different folder just to be thorough.  If you do this, and you still have saves or other user data you want to preserve, rename the Sims 4 folder that data is in (it was previously in Documents > Electronic Arts before you moved/deleted it) so that Revo doesn't flag it for deletion.

  • Hemfuda's avatar
    Hemfuda
    1 year ago

    @puzzlezaddictI do really appreciate that you tried to help me and offered various options. To be honest, I did not reinstall steam, because it is a problem for me to log in to all my accounts again.

    Today I decided to once again try to launch the game via steam and it finally started! So the problem was far from my PC =)