Re: Sims 4 Error code 0e6d1221:df4e8dc:0000012d:912c9c10

First try this: http://answers.ea.com/t5/The-Sims-4/INFO-REQUEST-Can-t-run-with-the-Video-Card-in-this-System/td-p/4436803
If that doesn't work could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by using Pastebin and share the link with us in this topic. Or paste the full thing in between spoiler tags.
Don't paste it directly into your answer, because that won't fit.