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puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

Re: Sims 4: Error code 801

@TattedScorpio86  Please post the exact error code you're seeing, not just the 801 but the part after it.  Please also start a new save and see if the same thing happens when a sim travels.  Be sure to leave your mods out for now.

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  • TattedScorpio86's avatar
    TattedScorpio86
    6 years ago

    That's all that comes up, I have created a new house hold and new save which is what I'm playing now.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @TattedScorpio86 I checked your save and while I didn't have issues with travelling with the family (didn't try enrolling and moving), I noticed that you have this issue on almost all other households: https://answers.ea.com/t5/Technical-Issues-PC/MOD-RELATED-Sims-disappeared-from-household-Blue-flashing-square/m-p/8428174#M155726

    This is a savegame corruption for saving the game with an outdated mod in unfortunately can't be save because the Sims got deleted from your game, leaving the empty household behind.

    I checked the oldest backup and that unfortunately is also corrupted.

    Do you have any other backups ?
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @TattedScorpio86 Don't think so cause I could duplicate. Means it's saved with the save game.

    Going back to a working backup or start a fresh save (after removing the faulty mods) seems to help with this.
  • TattedScorpio86's avatar
    TattedScorpio86
    6 years ago

    I completely moved and deleted the existing sims 4 folder (mods included) and restarted my game 100% over, 5 years worth of achievements gone. So far its working alot better, once my teen ages up I'll test moving into uni. I greatly appreciate your help!!

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @TattedScorpio86 Make sure to create regular backups in the future, especially if you intend to use mods.

    Basically, before patching, create a copy of your saves folder to a safe place. You can also do it after patching but make sure not to start the game before doing the backup.
  • TattedScorpio86's avatar
    TattedScorpio86
    6 years ago

    I will definitely from now on. The fresh restart worked, my sim was able to move into uni dorms, thank you so much for your help!

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