Re: Sims 4 Game failed to load
what error code are you getting ? Could you post a picture ?
To me it sounds like a mod possibly corrupted your game ?
Do you maybe have a backup you could try on an unmodded game ?
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did you try without any mods installed as well ? Think I read your initial post wrong.
If not, just move the entire mods folder to the desktop and delete the following file: documents\electronicarts\thesims4\localthumbcache.package (that's a cache file, it will recreate)
Yes @crinrict I did try without mods, but this time I'll delete the cache file. I hadn't done that originally.
Did you ever make a backup yourself or just the automatic ones ?
Let's try a factory reset first.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
If that doesn't work and you're still having issues, please zip you're entire saves folder, upload to google drive, onedrive or dropbox and PM me the link
