@SlothLoverbabe The game should run fine on an unrecognized card, but it's easy enough to add yours to the game's database. Please go into Documents\Electronic Arts\The Sims 4, open config.log, copy the lines between "Graphics device info" (about 25 lines down) and "Options" (about 40 lines down), and paste them here.
Great! Thank you so much!! I’m at work rn but one I get home I will copy and paste like you said!
Hey I'm getting a new pc to play the sims 4 the one I really like also has the mx 330 with 4 gb ram windows 10 I was wondering were you successful in adding your graphic card and weather I would be able to play well with only 4 gb
@caraglassmen The MX330 isn't in the game's database, but it's easy enough to add manually. There are plenty of people here who can help with that if necessary.
The bigger concern is 4 GB memory. While it's enough for the base game, and technically enough for the base game plus any one pack, it's not really sufficient to run a number of expansions together. 8 GB is pretty much the de facto minimum requirement if you want to avoid performance issues. It's usually, but not always, possible to add more memory to a laptop, although of course you'd need to buy it separately.
If you'd like recommendations for other laptops that might be better, just post your budget and country, as well as any other details that matter to you. Or if it's easier, you can link hte one you're considering and let me know what you like about it.
I actually have another option a pc with 8gb and Nvidia GeForce mx 230 will that be sufficient to run the game with all the dlc
@caraglassmen It should be, given the other hardware that laptops like this usually have. I'd still want to see the product page though, or at least a complete list of specs, on each one. It might actually be better to get the laptop with the MX330 and upgrade the RAM, but I can't be sure unless I see more details.
I'm from tunis it's in north africa this is a small list of my current choices
@caraglassmen The second one you linked, with the MX230, is the best of the three by a significant margin. This one:
Its graphics card is a lot faster than the cards in the others, plus its processor is stronger. In fact, it's the best laptop I saw for your budget on either site. There was one that had an MX330 (a little faster than an MX230) and was a bit cheaper, but it didn't come with Windows 10, which would put the cost above your preferred price. Anyway, this laptop should run Sims 4 on medium or medium-high settings with no trouble.
By the way, I don't know whether you'd even want a gaming laptop, but this is surprisingly cheap for its hardware, and only a little more than the Acer:
thank you so much for your feed back and I'm considering the one you recommended
I just got the computer you found it plays the sims flawlessly and I couldn't be happier so I wanted to express my gratitude to you once again for your help
@caraglassmen Thanks so much for letting me know. I always hope that things work out for the people who ask for advice, but I don't often hear back, so it's great to know your laptop is working out so well.
Hey! First i want to thank you for your help. Im not sure if here is the right place to ask your help, but if you can help me i will be very grateful. I wanted to delete one mod to install a new one and by mistake i delete everything not in mods folder but in sims folder in electronic arts. After i turn on my game i received message that my graphic card is no longer connected with sims and i will lose all the settings or something like this. The message disappeared very fast and i didnt read it well but the result was that my game is awful like graphic. The walls and furnitures looks like I've painted them. The same is with sims, all hands and legs have edges and nothing look natural. Dont have idea what i did and how to fix it. I delete couple of times all the game and install it again, check my configurations in options but cant fix the mess that i made. Do you have any idea what can be the problem and how to fix it? Thank you very much!
@WhiteDante88 Please run a dxdiag and attach it to a post, so I can get an idea of what might be going on with your system.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also open Documents\Electronic Arts\The Sims 4, find config.log, and attach it as well. You can delete your user and computer names, about 25 lines down, but the file doesn't contain any other identifying information.
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