Yeah this has been an issue with me since DirextX 11. I literally cannot play on it without my game crashing somehow or getting into an infinite loading screen. My PC is just fine and can handle DirectX11, or atleast it should. I took out all mods and tried everything but I still get this issue
@b1pedalcat and @gtsar83 If you'd like help with your issue, please remove your Mods folder and any files in ConfigOverride, in Documents > Electronic Arts > The Sims 4. You don't need to save your progress.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether this happens in DirectX 9 or 11 mode, or both. Here's how to switch:
https://answers.ea.com/t5/PC/DirectX-11-DX11-for-The-Sims-4-A-Step-by-Step-Guide/td-p/13711976
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