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Re: Sims 4 not all cc showing and not loading

I've had this problem before. You can try going back to a previous save.

How to restore a previous saved game in The Sims 4
https://help.ea.com/en-us/help/the-sims/the-sims-4/how-to-restore-a-previous-saved-game-in-the-sims-4/

If that doesn't work, you might try resetting Sims 4.

Rename your Sims 4 folder to Sims 4_Backup. The game will create a new one next time you play.

- Renaming it or moving it to the desktop will help you have a backup and keep your Sims 4 files safe.

Repair the Sims 4 game. In Origin > Game Library - right-click on Sims 4 and select Repair.

Try playing the game, this will create a new Sims 4 folder. Try playing a new save, if everything is playing okay, try playing your broken game. If it's still giving you issues, then do not save.

However if it does work, then start putting the files back.

If all goes well with a new game. Copy your old saved games from your backup. (list of files and folders below).

- Options.ini (User game settings)
- Tray Folder (Sims/Houses/Commercial lots and rooms)
- Screenshots/Videos/Custom music
- Rest of the save games, if any.
(leave out slot_00000001.save which is the autosave. It is not used anymore.)
- Custom content like clothing, hair, skins, makeup
- Mods (Put these back one by one to make sure they all still work)

Please do test your mods and custom content, as some of them maybe outdated and either need to be deleted or replaced.

A list of some of the broken/updated mods/cc
http://forums.thesims.com/en_US/discussion/941998/broken-updated-mods-seasons-june-2018-patch#latest

Finding Problem Mods and CC
http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content

-- More information on Sims 4 factory reset -

Resetting the game to factory settings without reinstalling
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199#Resetting

If you move or rename the Sims 4 folder, the game will no longer be able to find it. When you go to play the game it will create a new folder.

1 Reply

  • bMillie16's avatar
    bMillie16
    7 years ago

    Thank you so much, you are very helpful.

    I have reset my game and realised it was the mods and cc causing this issue.

    I have now deleted mods and cc and I'm going to download some more up to date- non broken ones

    Thanks again.

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