Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Re: Sims 4 not opening

hi 

i can not open the game (failed download )what should i do ?

1 Reply

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @gennifer99

    Okay, so the problem is not really that you cannot open the game, but that you cannot download it?
    Or what does it say if you click the game in the library, does the orange button say download?

    Do you get an error message or error code of some kind? Please post the message by writing it down, or take a screenshot of it and post it in an answer.

    This is what you could do without me knowing what your problem is really 🙂

    Try clearing Origin's cache.
    Make sure to white-list Origin in your security programs, then Run Origin as administrator.

    In the upper left corner of the client, choose Origin > Application Settings > Diagnostics, then turn on safe mode downloading, and try again.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,459 PostsLatest Activity: 6 seconds ago