Forum Discussion

14 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Does it also occur in a new game or is it isolated to that particular save ?

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • when i put the saves in the problem occur again,does that mean i probably should start new? because when i started new everything is normal.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    So you get the problem if you have the saves in and start a new game but not if you start a new game with no other saves present (as you said before you have the issue on both new and existing games)

    How many saves do you have ?

  • This is the files in the saves folder

    Scratch

    Slot_00000001.save

    Slot_00000001.save.ver0

    Slot_00000001.save.ver1

    Slot_00000001.save.ver2

    Slot_00000001.save.ver3

    Slot_00000001.save.ver4

    Slot_00000002.save

    Slot_00000002.save.ver0

    Slot_00000002.save.ver1

    Slot_00000002.save.ver2

    Slot_00000002.save.ver3

    Slot_00000002.save.ver4

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    That's not too many.

    If you just put your save back (which is probably slot_00000002.save) and nothing else, does your existing game still have the issue ?

  • Yep,it still had a issue still T_T does that mean i have to STAAAARRRRTTTT NEEEEEWWWWW? cause that will be annoying

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    I can take a look at your save and see if I can reproduce on my computer if you are willing to share it.

    Just zip that saves folder and upload it to google drive, mediafire, whatever and PM me the link.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    You can't really attach it here directly so using the google link.

    I'll check it out today. Let you know before tonight (CET)

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    I didn't play that long but reaction times seemed quite normal to me. It was a bit choppy with that big house and all and your graphics card is worse than mine.

    Can you try uploading your house to the gallery and download to a fresh game to see if that is an issue ?

  • When I Insert The House Everything Seemed To Be Normal,So It's Probably The Save Files. 

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Sounds like it.

    You can just put the house and your families into a new save.

    You'll loose inventory and relationships though.

    Might be the best solution.