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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Re: sims 4 shows my library and doesn't show the gallery

Hi @Cheybridge,

Let's try to find out where the issue comes from. Have you tried to repair the game through Origin? You can do so by right clicking on the game in your Origin game library.

Also, could you tell me which is the version of the game you have installed? You can check it in the main menu 😉

-Mai

5 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Hi @therealamp01

    do you have an underage account (<14) ?

    Do you have a go online option in the game options ?

  • kvmtz's avatar
    kvmtz
    6 years ago

    hi. im also having this issue. i repaired the game on origin and my account isnt underaged. i have legacy installed cus i have a mac that cant handle the real deal

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago
    I'm going to lock this thread to prevent more necro-posting. If you run into any issues with using the Gallery it would be best to set up a new thread.

    Thank you!

    /Kent

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