Forum Discussion

Cheybridge's avatar
Cheybridge
9 years ago

sims 4 shows my library and doesn't show the gallery

The gallery doesn't show up in my game, it only has my library, my origin account isn't underage, and in my game options i don't have "online feature access" in other and i'd really like some help 🙂...
pc
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @Cheybridge,

Let's try to find out where the issue comes from. Have you tried to repair the game through Origin? You can do so by right clicking on the game in your Origin game library.

Also, could you tell me which is the version of the game you have installed? You can check it in the main menu 😉

-Mai

kvmtz's avatar
kvmtz
6 years ago

hi. im also having this issue. i repaired the game on origin and my account isnt underaged. i have legacy installed cus i have a mac that cant handle the real deal

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @kvmtz The gallery doesn't work with the legacy edition.
    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      6 years ago
      I'm going to lock this thread to prevent more necro-posting. If you run into any issues with using the Gallery it would be best to set up a new thread.

      Thank you!

      /Kent

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