Re: Sims 4 slow to start after update

Thanks I will try this tomorrow. I don’t play in offline mode because I use the gallery all the time and I’m unable to access it when I’m offline. I also don’t care to play in windowed mode- unless you mean only do it temporarily to check CPU. If CPU is at 100% or is very high what do I do to fix that? 

I also use Norton 360 anti virus but I prefer not to turn it off. I’ve had bad luck in the past where I’ve gotten viruses easily when it wasn’t working temporarily so I prefer to keep that running when playing. I don’t trust that I won’t get any viruses if it’s turned off in the hours that I play. I’ve heard from others to turn it off. My computer also doesn’t seem to run well with it off. 

but thanks for the other advice I will definitely try tomorrow. I’m off to bed now but when I play after work tomorrow night I will try to do this. It seems to be an origin issue more so then the game. Origin updates for my game are always slow and take longer then they should. 

@smilelikemiles  I was suggesting windowed mode so you could check the Task Manager, not because it would give you better performance.  And putting Origin in offline mode is just a test, not a solution; please let me know whether it makes a difference.

As for Norton, I'd like to know whether disabling it helps as well, but here again that's not a fix, only useful information to have.  If disabling it helps, we can try changing some of its settings; if it doesn't help, then you can leave it as-is.  But it's important to know either way.

So my game was working fine today and I didn’t repair it. I did check CPU but it seems to be averaging between 15-20% so it’s not at 100% so I guess that’s good news? 

@smilelikemiles  That's more or less what you should be seeing.  If you notice another slowdown, please check CPU use again.  I'm not totally sure this is the problem, even if it's definitely the main suspect given Origin's behavior over the years.  So it'll be useful to confirm or to rul it out, as the case may be.

Ok so I am running my sims now and CPU is at 25-30% and it froze upon starting and once again it took forever to start. I clicked start on origin and the game didn’t pop up for a while. I’m not sure what to do to fix it. Origin seems to be having issues. 

@smilelikemiles  Is this with Norton running or not?  I still wonder if that's the issue, even though it shouldn't be.

Another thing you can try is playing in a new admin Windows account.  Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services you normally use.  You'll be able to sign into Origin and won't need to redownload anything, but your saves and other content won't be available.  That's fine; this is just a test.  Let me know whether the game runs slowly again.

With it running but my computer runs slow and has issues when its off so therefore the game couldn't be played without. 

I think its an origin issue. Just got a "login unavailable" notification from them. Was able to sign in but once again game is not loading. I am also not sure how to do any of the above you just suggested.

@smilelikemiles  Creating a new Windows account is simple, but if you need a comprehensive guide, there are plenty of written and video tutorials out there.  Just google it and pick a guide that looks good to you.

Thanks! Lately I think origin just has issues at start up. If I force close the game then restart the game, it launches normally. Idk why it doesn’t for the initial start up 

@smilelikemiles  Origin has always had its issues, and often enough it's been difficult to figure out what's actually going on.  That's not to say I don't want to keep helping, just that you may have a better workaround than anything I could offer.

If things change, for better or for worse, please let me know.