Forum Discussion

Re: Sims 4 won't play custom music.

The Sims 4 permits you to put your own music into the game and play it on the pre-existing radio stations, which are sorted by genre. Here's how to add the music to the game:

  1. Choose which songs you want to put in the game. They must be all .mp3 files with a bit rate no larger than 320Kbps.
  2. Go to your games' "Custom Music" folder which is normally located in C:\Users\you\Documents\Electronic Arts\The Sims 4\Custom Music on Windows and go into the folder for any of the seven stations.
  3. In your selected station's folder, paste (right click and select "Paste" or press CTRL+V) all the songs that you want there.
  4. Start your game, turn on the stereo and select the appropriate station and see if your music works. Note that it will be shared with the audio shipped with the game for that station but those tracks can be disabled individually in the "Game Settings" menu.

Source: http://sims.wikia.com/wiki/Game_guide:Adding_custom_music

I don't know what the fix might be, but found these, I put them in bold.
If that isn't the problem I don't know, maybe someone else will.

11 Replies

Replies have been turned off for this discussion
  • amanirea's avatar
    amanirea
    8 years ago

    Thank you so much I just have one question to ask still. So are you saying that all I have to do is copy and paste ANY song that I want to be in the game there isn't a certain website that I have to go to and select from a certain amount of music?

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    You can basically use any song in mp3 format but I think there's certain codecs that won't work. Seems bit rate should be  320kbit/s. max

    You'll have to try what works and what not.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I don't have a custom music file under my sims 4 file and I can't find it under any other file either. Can I just make one or would that mess up my whole game?

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Hi @djroxx878

    best thing to do is listen to a song in the category you want to put the song in ingame. This will create the custom folder.

    You can also create it manually but you need to name it correctly.
  • One thing that I've noticed (in a clean, no-CC game before I added my CC back), is that if you put the Custom Music in the "Strange Tunes" folder (which is music from the Strangerville pack), it won't play no matter what Stereo I pick. The custom music works fine if I put it in other folders like Alternative or Spop but not the Strange Tunes one. 

    I'm not sure if thats a known bug or a new one I just found randomly.

  • DonroaAkashu's avatar
    DonroaAkashu
    Seasoned Ace
    6 years ago

    @windaws97   I tested this and could replicate it: pasted the same song (Was Ist Ist by Einstürzende Neubauten), in format mp3, 128 kbit/s, in every Custom Music channel I have in my game: Hiphop; Island Radio; Electronica; Easy Listening; Classical; Blues; Baroque; Alternative; Jazz; Kids Radio; Lullabies Radio; Pop; Romance; S-pop; Spooky; Winter Holiday; World; and Strange Tunes. The song played on all of them, except Strange Tunes. I took my sim to the bar "8 Bells" in Strangerville and the song played on the channels there; but not on the Strange Tunes. The song does show up in Game Options>Music, under Strange Tunes channel; and I tried to toggle it on/off, that did nothing; and also to turn off all the other songs. That just made the station quiet, although the music tone animation still played, and my sim could listen to it and get a good moodlet from it (Music Lover).

    I could not find an existing bug report for it, but the advise in this old bug report for custom music not working is to make a new thread if only one channel isn't working, see post #34:

    https://answers.ea.com/t5/Bug-Reports/FIXED-Sims-4-won-t-play-custom-music/td-p/4453314

    Here is how to make a bug report:
    https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#


    Please do, I want to Me Too on it 🙂

  • Bailee_A3's avatar
    Bailee_A3
    4 years ago

    Hi 

    I know this is an old thread but I'm having issues with my custom music I've done everything correctly as far as I can tell. the correct names show up in the setting menu, it's the correct format, and I've made it so only the custom music will play on a particular channel but no audio plays even in the options menu nothing plays.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all,

    This thread is a little older now, so it's been locked to prevent any necro-posting.

    If you're still having trouble with this topic, please create a new thread so we can take a look with you 🙂 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,086 PostsLatest Activity: 4 minutes ago