@f8e0f99e3e6769b4 Have you tried to download the pack through the EA App? It wouldn't appear in your Steam library, but you can still install it. Open the EA App, click Sims 4 > Manage > Manage add-ons, and see whether you have a Download button for Get Famous.
If you didn't see it there, please check again now in case there was simply a delay.
Yep I have tried multiple times checking the EA app Add ons, it's been a couple days since I purchased it now so I actually check it pretty frequently and I just checked again. It just doesn't appear at all I see my other Sims DLC just not the new one. Thank you for trying to help though 🙂
@f8e0f99e3e6769b4 Try contacting EA customer support to see if anything's blocking the pack on the account end. For example, a bad copy (i.e. a cancelled code from a third-party seller) or failed purchase might block a legitimate copy.
I would suggest using live chat rather than email. If you don't see the option, choose a slightly different category of issue. Alternately, open the site in a private browser window, do NOT sign in, and choose to continue without a login. That typically gives you the live chat option.
