Forum Discussion
puzzlezaddict
2 years agoHero+
@9978qui Are you saying that the EA App won't open, or that Sims 4 won't open? If the problem is Sims 4, please make sure the App is loading correctly, as in, you can see your game library and Sims 4 listed as installed. Please also test with no mods or custom content at all; you don't need to save your progress.
If the game won't open with no mods or cc present, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/