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Hero+

Re: Steam stopped counting hours of game, playing status and Steam in-game tab

@eliasimple I don't think you need to format your computer, certainly not at this point. There are plenty of intermediate steps you can take, including reinstalling Windows without wiping your data, but we're nowhere near that.

The first thing to try is to disable Game Mode and Game Bar entirely. They're both under Windows Settings > Gaming.

If that doesn't help, please let me know whether you can reliably make the overlay work if you restart your computer and immediately launch Sims 4 from its desktop shortcut. It may be that some process from Origin or Steam isn't quitting when you close them and the game; a restart closes everything.

4 Replies

eliasimple
5 years ago
Ok so I just opened the game from desktop with Origin and Steam closed, and with the settings of game mode and game bar turned off, and it worked, and I again thought that this was finally solved, but when I restarted the game for testing, and the overlay stopped working again.
I think the theory that an Origin or Steam program that's not quitting is really possible. Also I did this method again, closed both programs and initiated the game from desktop and it worked. So yeah, apparently I need to do this if I want that to work.
eliasimple
5 years ago
And I think I just found where the problem was, and I am feel kinda embarresed lol
When I was testing all that time, I was impatient and was closing the game trough the task manager, I wasn't closing in game options. I just tested it, restarted the programs, opened the game, it worked, closed the game in the options, opened the game again and it was all right. Also tried a few more times to be sure and it's working the way it should be.
I am also afraid for this going to be a problem again, but I'm almost sure that's it.
Thank you very much for your attention and help, and I am also sorry for wasting your time with such a silly solve lmao
puzzlezaddict
Hero+
5 years ago
@eliasimple Try disabling the Origin Client and Web Helper Services. You can find them in the Task Manager's background processes list. They'll reopen, or at least the Client Service will, when you open Origin again. The more permanent fix is to disable them in msconfig, but see whether they're the problem first.

Edit: I just saw your edit, and you don't have to apologize for wasting my time. It's useful information to have, because you're definitely not the only person who's done this or will in the future.
eliasimple
5 years ago
Oh okay! Thank you for your help, you did a really good job! I'm glad that my topic may be useful in the future 🙂