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Re: [STEPS UPDATED] Newly-purchased DLC not appearing

Same with me - I bought 7 packs yesterday and I have the receipt but they're still not in my library, and I've done all the troubleshooting steps twice!

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  • So, apparently, it takes 24hrs for purchases to appear for them to get the payment from your order. And for you to get the Packs and download them. That’s what I’ve been told when I went on live chat. It can even take 73hrs for it to appear too. 

  • Lizziebug143's avatar
    Lizziebug143
    2 years ago

    dannnnng. i was thinking there was a waiting period at this point since nothing else seemed to work and people were reporting that their purchases randomly pop up to download. but still this is bogus and i wouldnt have purchased anything if i knew i wasn't going to be able to play it this weekend. EA is rude lol