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Re: "The new content" windows keep appear

Do you have any other issues with options not saving ?

I'm not exactly sure in which file this info is stored but it's one of the files in your documents folder.

2 Replies

  • Domon031097's avatar
    Domon031097
    New Rookie
    10 years ago
    Everything else in whole game is fine (maybe exepct the "Beloved" reward trait, which doesn't work)
  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming the files do it differently then instructions though

    • Put back your files in mods, tray, saves, custom music, videos and screenhot first
    • Start the game, You will see the the screen again (and many others). Go through them all
    • Reset your options to what they were
    • Restart the game and see if those welcome screens still occur.

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