Forum Discussion

Re: "The new content" windows keep appear

Everything else in whole game is fine (maybe exepct the "Beloved" reward trait, which doesn't work)

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming the files do it differently then instructions though

    • Put back your files in mods, tray, saves, custom music, videos and screenhot first
    • Start the game, You will see the the screen again (and many others). Go through them all
    • Reset your options to what they were
    • Restart the game and see if those welcome screens still occur.