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- crinrict10 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming the files do it differently then instructions though
- Put back your files in mods, tray, saves, custom music, videos and screenhot first
- Start the game, You will see the the screen again (and many others). Go through them all
- Reset your options to what they were
- Restart the game and see if those welcome screens still occur.
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