Re: The sims 4 instalation wont work

@keyanamar Try this first - Find Update KB2918614 in the list and uninstall it. This update may break Windows installer service.

What  you need to do is download the runtime package from Microsift. Try this link -  vc++ runtime Be aware that Windows 7 main support has expired and is now on extended support. Microsoft is giving away upgrades to windows 10 until July 29, 2016. Think about it but you don't have much time. Download the installer from Microsoft and install.

okay, where do i find this file update: KB2918614 

ive had a look in the origin file and the origin games file but nothing with that name comes up 

Try this: https://help.ea.com/en/article/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/