The sims 4 instalation wont work
hey guys,
so i bought the sims 4 from my local store and tried to install it on my computer. i have created the origin account and downloaded the game however when i click the install button a mes...
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@keyanamaree Is your computer a pc or mac? Was the local store a resale store? Really need a complete error message. It is possible to have the disc and still use the digital download. Are you installing from disc or Origin?
here's the message that comes up:
the VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (1638)
@keyanamar Try this first - Find Update KB2918614 in the list and uninstall it. This update may break Windows installer service.
What you need to do is download the runtime package from Microsift. Try this link - vc++ runtime Be aware that Windows 7 main support has expired and is now on extended support. Microsoft is giving away upgrades to windows 10 until July 29, 2016. Think about it but you don't have much time. Download the installer from Microsoft and install.
- Approved
okay, where do i find this file update: KB2918614
ive had a look in the origin file and the origin games file but nothing with that name comes up
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