Forum Discussion

Re: The Sims 4 Won't Install - Literally, I've Tried Everything, Help!

We're welcome @sarahthec

Maybe you can try to Reset your PC and not to reinstall your OS.

Rather than relying on system image backups, most people should just use the “Reset this PC” feature to restore your computer to its default operating system state. This also replaces the need to ever reinstall Windows  — just tell Windows to reset your PC and it’ll go back to its factory default settings.

Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows. To get started, go toSettings > Update & security > Reset this PC > Get started and choose an option.

And i wait a feedback from you.

All my best

4 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @yahel_1 I will try that soon, thank you. As long as it keeps my programs and files. It does, right? Also, for you and @crinrict, I just discovered something with my vcredist_x64. I troubleshooted compatibility with it and found that it was an "incompatible program". I have attached the images of the report.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @yahel_1 IT'S WORKING!!!! Thank you so so much!! I Reset My PC and it took a bit to back up my files but it was SO worth it!