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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

Re: The VC++ runtime redistributable package error 1602/5100

@Hanka41

There should be no incomplete installations after a reboot. The Sims 4 needs the 2010 and 2013 packages, I think you should uninstall those from your Windows Control Panel and then run the four vcredist installs (from your Sims 4 location) after another reboot. Again, let us know what happens with that, thanks.

5 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I uninstalled VC ++ 2010 and 2013, but when I want to install vcredist 2010 (from The Sims 4 location) after reboot, it doesn´t finish the installation (look at the picture).

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Hanka41

    I suspect you are not rebooting correctly. Click on the Start/Windows button, click the power/shutdown button and then either fully power off or choose restart.

  • I have the same problem. I can't install the VC files, because it says it has to wait for another install to complete. There is no other install and rebooting did not fix this problem. Did you fix it?

    Edit: Just after posting this, I fixed the problem by ending "Windows Installer" in the task manager. This made the installation of the vcredist possible and now my sims game works!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there,
     
    This thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

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