Forum Discussion

Re: Transfer DLC from EA app to Steam

@addiedolgner  There's no way to transfer DLC to Steam directly, but you can use your EA App-owned DLC in a Steam install.  First, uninstall Sims 4 through the EA App if you haven't already.  Install the game through Steam as well as any packs you own there.  Launch the game once to make sure it works; if not, stop here and let me know.

Otherwise, sign into the EA App and download your DLC: just the packs, not a second copy of the base game.  The data should go into the folder for the Steam install, and Steam should then load all your DLC.

If this doesn't work, please run searches for two or three of the packs that aren't loading.  Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner.  This is the full list of packs:

https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/

For example, if you're looking for Seasons, you'd search for EP05 .  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for one or two more packs.

14 Replies

  • fluffybunnyx0x's avatar
    fluffybunnyx0x
    2 years ago

    Hi, I'm trying to move my sims game from EA to Steam so that I can easily move the download to a hardrive, but the EA app just keeps f-ing me over over and over again and it won't let me simply uninstall the game, do you think it would work if i just uninstalled the app?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @fluffybunnyx0x  What happens when you try to uninstall?  If you want to troubleshoot that issue, let me know.

    Or you can go for a clean sweep and use a third-party tool to remove everything.  Here's how:

    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/m-p/12942151#uninstall

    Please do make sure you're renaming the Sims 4 folder that contains your saves and other user data—you probably don't want that removed along with everything else.

    Once you've uninstalled Sims 4 and the EA App, you can reinstall the game through Steam, reinstall the App and any packs you own there (but not a second copy of the base game), and see whether it works.

  • UrLocalS8nist's avatar
    UrLocalS8nist
    Seasoned Traveler
    2 years ago

    I know you posted this months ago, but EA won't let me download the DLCs without downloading a second version of the base game. I've been having this issue for ages and it's really annoying. Any suggestions?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @UrLocalS8nist  Are your EA and Steam accounts properly linked?  To make sure, please try signing into an EA site (this one is fine) using your Steam login credentials.  Use a private browser window so the browser doesn't "remember" the info on its own.  If you land in the correct EA account, everything's fine; otherwise, your accounts may not be linked.

    If this isn't the issue, please try to run Sims 4 through Steam, just to make sure it works, and then try again to download one pack from the EA App.  If it doesn't work, please post a screenshot of what happens when you try.

  • UrLocalS8nist's avatar
    UrLocalS8nist
    Seasoned Traveler
    2 years ago

    Yes. I signed in through Steam, and then re-signed in through Steam again. It didn't work. Here is what happened, in order:

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @UrLocalS8nist  Just so that I'm clear, when you click the Download button under Cottage Living in your second screenshot, you get the pop-up in your third screenshot?  Is Sims 4 launching properly through Steam?

  • UrLocalS8nist's avatar
    UrLocalS8nist
    Seasoned Traveler
    2 years ago

    That is correct. And yes, it is launching mostly properly through Steam.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @UrLocalS8nist  Please uninstall the EA App with Revo Uninstaller (the free version is fine) and reinstall it, then try again.  If that alone doesn't help, click DLC/Add-ons (whichever you see) near the top of the Sims 4 page, find Cottage Living on the list, and try that Download button instead.

  • Moon_Bat666's avatar
    Moon_Bat666
    2 years ago

    Hi I was wondering does the ea account and steam account need to be linked for it to work?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Moon_Bat666  Yes, the accounts need to be linked for you to even launch Sims 4 through Steam, much less combine content from both accounts.

  • lindene's avatar
    lindene
    2 years ago

    Hi, someone gifted me Realm of Magic through Steam and I already uninstalled and re-installed Sims and the EA app, but when I load up the game, it says that the (Realm of Magic) world will show up after the DLC is downloaded, but it's already downloaded... Could you help me? (Sorry if I worded this weird)

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @lindene  To play with any Steam-owned content, you need to install the base game through Steam as well.  RoM should download automatically, and then you can download all the packs you've bought from EA through the EA App.

  • Is there a way to transfer Sims DLC from Steam to my EA App? I bought all of my DLC on Steam, but am switching to EA App because I recently got a Macbook, and Steam won't run Sims 4. EA has 2 of my packs but not all of them, and I would like to play Sims 4 with all my purchased packs as soon as possible. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 months ago

    @tomotomomaster  No, it's not possible, unfortunately.  That's not how the Steam and EA tie-in is set up.  And the Steam version of Sims 4, as well as any content you own there, is Windows-only.

  • erweg82zk66s's avatar
    erweg82zk66s
    Seasoned Newcomer
    4 months ago

    Hi did you figure it out? I'm going thru the same issue

  • Prof-DJ_YTB's avatar
    Prof-DJ_YTB
    Seasoned Newcomer
    2 months ago

    Hi I just installed the game through steam and all work kinda well like I have all my saves that I had with EA app as well as all my mods but the DLC that I have on EA app (all the one I bought except the last one) are not loaded in the game even though it knows that I posses the DLC in my library it is just not loaded in my game and I dont know what to do to get them on my game now.