Re: Tried "everything" and still can't play!
@sinceage12 If OneDrive is running on this computer, try pausing syncing before you play. Right-click the cloud icon in the lower-right corner of the screen to see the option.
If that doesn't help, create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account. You'll be able to (try to) launch Sims 4 without reinstalling anything.
If that doesn't help either, please do a clean uninstall and reinstall of both the game and the EA App. Start with Sims 4:
- Put aside your Sims 4 folder in Documents\Electronic Arts, if you have one, and rename it to something that doesn't include the words "Sims 4."
- Download Revo Uninstaller (the free version is fine) from here.
- Launch Revo, select Sims 4 from the list, and click Uninstall.
- Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
- Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
- Close Revo, and restart your computer.
Uninstall the EA App with Revo as well. I don't have instructions for that at the moment, but the process should be straightforward. Restart again when you're done.
Install the EA App, then create a new folder into which you'll install Sims 4. The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.
