Re: Trying to download update and Origin shuts down every time

@JazzMichelle @abbeylouise1xxx @cait2015 @Player_wo8luutd @CharleyNoel9 @littlemxmi  and anyone else having this issue

Please clear Origin's cache (Windows) or run the Origin reset tool (macOS):

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

Restart your computer, open your Origin game library, click on the Sims 4 icon, and press Update.  If this doesn't work, clear Origin's cache or run the reset tool again, restart, and then repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  Try updating again after the repair has finished.