Re: unrecognized video card sims 4
Hi. i just bought new laptop with graphic card nvidia gefoce gtx 1050. But now my graphic is being changed to intel basic. How to fix this? Intel is so slow T-T
Forum Discussion
@NyliRslan I've split your post into its own thread, since this is different than the issue in the other thread.
From your description, Sims 4 is using the Intel integrated chip instead of the dedicated Nvidia card. You can change this in the built-in Nvidia Control Panel. Right-click on the desktop, select the CP, then Manage 3D settings, and either choose TS4_x64.exe from the list of apps, or find it if it's not there. To the right of the list of apps should be an option to "use the high-performance card" for the selected application, which should force the game to use the Nvidia card.
Apply the setting, close the CP, launch the game, quit, and check your config.log to see whether the change worked.
hi, thanks for replying. i already did what you said above but it still can't recognized it. i even updated the nvidia drivers to see if it helps but unfortunately it don't. can you help me how to fix it?
@NyliRslan Please go into Documents\Electronic Arts\The Sims 4, open the file labeled config.log, copy the lines between "Graphics device info" (about 25 lines down) and "Options" (about 40 lines down), and paste them into a reply here.
Hi. so is this what you request?
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) UHD Graphics 630
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 3e9b, Board: 13b11043, Chipset: 0000
Driver: igdumdim64.dll, Version: 25.20.100.6577, GUID: D7B78E66-7DDB-11CF-426A-D533BBC2D435
Driver version: 6577
Monitor: \\.\DISPLAY1
Texture memory: 493MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
=== Options ===
NumBoots 13
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
UseUncompressedTextures 1
TerrainQuality 2
EdgeSmoothing 1
TerrainSlopeScaling 1
SimQuality 2
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
UseOSDpi 1
ResolutionWidth 1920
ResolutionHeight 1001
ResolutionRefresh 0
SceneResolution 3
VisualQuality 0
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 0
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
FPDisableCameraBob 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
FameStartSimsOptedOut 0
NPCCivicVoting 1
EcoFootprintGameplay 1
BuildEcoEffects 1
ShowWhims 0
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 1
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
RazerOptionEnabled 0
AnimaticPack 1000
SurveysEnabled 1
MuteTutorialNarration 0
EnableFTUETutorialStart 1
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