Re: Unrecognized Video Card

Hello i thinbk somebodys posted with the same graphics card but im really confused, can i please have direct instructions on how to fix this ☹️ this is all the info in my config file. also does it matter if my graphicscard stays as a notepad and no longers titler Graphicscards.sgr??

=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 2060
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 1e89, Board: 37551462, Chipset: 00a1
Driver: nvldumdx.dll, Version: 27.21.14.5167, GUID: D7B71E3E-5DC9-11CF-FD63-5B171BC2D635
Driver version: 5167
Monitor: \\.\DISPLAY1
Texture memory: 5967MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
=== Options ===
NumBoots 5
LightingQuality 4
GeneralReflections 3
ObjectQuality 3
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 1
TerrainQuality 3
EdgeSmoothing 3
TerrainSlopeScaling 1
SimQuality 4
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
UseOSDpi 1
ResolutionWidth 1920
ResolutionHeight 1017
ResolutionRefresh 0
SceneResolution 3
VisualQuality 5
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
FPDisableCameraBob 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 1
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
FameStartSimsOptedOut 0
NPCCivicVoting 1
EcoFootprintGameplay 1
BuildEcoEffects 1
ShowWhims 0
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
RazerOptionEnabled 0
AnimaticPack 1000
SurveysEnabled 1
MuteTutorialNarration 0
EnableFTUETutorialStart 1

Hi ive seen my graphics card posted previously but i really dont understand where i need to edit things or if i have to add a new line in and if i do add a new line in what do i need and where? i have the Nivdia GeForce RTX 2060, i have attatched my config info below. please help! also my Graphics card file is now a notepad and no longer says Graphicscards.sgr it just says Graphicscards is this an issue?

@Alianoo12345  Does the game launch?  If so, then graphicscards.sgr is still intact and readable.  The Notepad icon just means that Windows will now open .sgr files with Notepad by default, although you can still use a different app instead, if you want.

In graphicscards.sgr, crtl-F and search for 1f08.  That will take you to these lines:

card 0x1f06 "NVIDIA GeForce RTX 2060 Super (Turing)" $cardLevelUber $resolutionHigh
card 0x1f08 "NVIDIA GeForce RTX 2060 (Turing)" $cardLevelUber $resolutionHigh
card 0x1f10 "NVIDIA GeForce RTX 2070 (Turing)" $cardLevelUber $resolutionHigh

Change the bolded 1f08 to 1e89 (the device ID of your card), save, quit, open the game, quit, and look at config.log again.  If the edit worked, you'll see a found: 1 value next to your card's name.

By the way, if you're worried you messed up the graphicscards file somehow, just run a repair.  That will replace the file with an unaltered copy.

Worked perfectly thanks so much!