Forum Discussion

Re: when i download the Sims it says my pack is downloaded but is not in game

@qlfbe

To clear the cache of EA app:


1. Select the three dashes in the far-left corner of the EA app.
2. Scroll to Help.
3.Click App recovery.
4. Select Clear cache.

2 Replies

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  • qlfbe's avatar
    qlfbe
    2 years ago
    @Gagea25 thank you that has worked a little but now i have to download it and the download button is greyed out for the pack
  • qlfbe's avatar
    qlfbe
    2 years ago
    Nvm, thank you so much for your help and its all hopefully fixed now!