[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
@puzzlezaddict Card is recognized now but the refresh rate is max 120 now, and my monitor is 165. all settings are on 165 in Windows10 and Nvidia control panel. any way to fix this?
@EnigmaChucker Are you talking about the refresh rate options in the game settings, or somewhere else? If it's within the game settings, you can simply choose to leave it on default, and I think the game won't impose any limit. So you could use the Nvidia Control Panel's vertical sync or max frame rate settings, under program and global settings, respectively, to manually limit fps.
If this doesn't work, try playing in "windowed fullscreen" (i.e. borderless) instead of fullscreen.
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- EA_Cade11 months ago
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