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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
youyu0529's avatar
youyu0529
2 years ago

=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 1681, Board: 1dec1043, Chipset: 00c7
Driver: aticfx64.dll, Version: 31.0.14051.5006, GUID: D7B71EE2-55C1-11CF-7D60-0F0B68C2D235
Driver version: 5006
Monitor: \\.\DISPLAY1
Texture memory: 2021MB

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