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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
j8vt9u27w4wy's avatar
j8vt9u27w4wy
2 years ago

I have the same issue only mines is AMD RX 6500 XT, how do I add this to the supported graphics card database 

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