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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
astersinbloom's avatar
astersinbloom
2 years ago

I did the thing that this is saying to do, adding the downloaded file into the ConfigOverride, however this is still not working ☹️ Any ideas?

Name (driver): Intel(R) Iris(R) Xe Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 46a6, Board: 380717aa, Chipset: 000c

Driver: igd10iumd64.dll, Version: 31.0.101.1999, GUID: D7B78E66-05E6-11CF-D573-6218A3C2D235
Driver version: 1999
Monitor: \\.\DISPLAY1
Texture memory: 2013MB

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