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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
Briana2526's avatar
Briana2526
Seasoned Ace
2 years ago

Hey so I bought a new laptop that error popped up I saw it said o found 1 supported I tried what you did still not working.

So I have a Lenovo  Ryzen AMD 5000 Radeon AMD Graphics.

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