[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
Hello,
I’d like some help with The Sims 4 team. I recently changed my graphics card to an RTX 5060, and when I start the game I get a message saying that The Sims 4 is not compatible with my GPU.
Is there any chance we could get a fix for this in the future?
Same issue with my recently upgraded desktop, mine is also a RTX 5060
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