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masonjam's avatar
masonjam
7 years ago

Realm of Magic Crashes Game When Loading/Resuming or Starting New

Title.

After installing ROM, whenever I go to continue my old game, or start a new one, the game crashes.

If I resume, i get to the household selection map and it immediately crashes.

If I start a new game, it crashes a few seconds after.

Straight to desktop.

No error or crash report.

I tried uninstalling an reinstalling, repairing, no use.

pc

8 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    @masonjam

    Go to Documents/ElectronicArts - inside will be The Sims4 folder
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file

    === If you don't have mods and CC skip this step below =====
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)

    Step. 10. Launch the game and check if this problem also disappeared in this old save. However, it may happen that although the new saves will not have this error anymore, the old save will remain damaged.
    The last step - delete The Sims4 old folder.

    Your saves and library will be not changed or damaged

    I don't work for EA


  • masonjam's avatar
    masonjam
    7 years ago

    And I suppose... it's worse a bit now.

    It crashes If I click on the game after it's started. So like I can let it get to the main menu, but then if I click anywhere on it, it crashes.

  • masonjam's avatar
    masonjam
    7 years ago

    @kreatora well, I doubt it's my computer persay, because all my other games work fine. it was only sims 4 that had this issue, and only after applying the last update this month and ROM since I haven't played it since august.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago

    @masonjam

    If you have it - disable the Rivatuner overlay. If you have it - uninstall Nahimic program.

    I don't like to recommend it until I check if there is another reason for these failures. But there is nothing on your computer that could cause it. Most likely, unfortunately, the reason is the latest Windows update.
    Have a look here
    https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-insta-crashing-in-past-few-days-Read-here/td-p/8196532/jump-to/first-unread-message

  • masonjam's avatar
    masonjam
    7 years ago

    @kreatora welp, looks like it was rivatuner. But reading that other thread, maybe a combination as well with the windows updates.

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