Redeem sims 4 code for Child account
Hello, i recently set up a child account thats connected through mine and would like to download the sims 4 (which is free) But the child account wants me to redeem a code but since the game is free ...
Forum Discussion
@LadyWhinesAlot Please use a different device then, and preferably one that uses a different internet connection. For example, you might test with your phone while it's using mobile data vs. your computer on your home network. Or try a computer at work or a public library if you can.
I use Firefox, and the site has been working fine for me today. I'm not sure why it doesn't for some people, just that you're far from the only one. If I had a suggestion for what you could do that didn't require contacting EA support or spending money, I'd let you know, but this is the only way I'm aware of to add Sims 4 to a child account other than buying a code for it. And you shouldn't have to spend money on something that's free.
@puzzlezaddict Its not working for me at all and id buy a code if i knew how since its free
EA_SolaireCommunity Manager
If you try submitting a help request on the site without logging in (please click the Continue Without Logging In option) do the contact options load properly for you then?
No, it seems like nothing is working for me
- EA_Solaire
Please attach a screenshot to your post of where exactly you're getting stuck on the help site.
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