Redeem sims 4 code for Child account

@LadyWhinesAlot  Please use a different device then, and preferably one that uses a different internet connection.  For example, you might test with your phone while it's using mobile data vs. your computer on your home network.  Or try a computer at work or a public library if you can.

I use Firefox, and the site has been working fine for me today.  I'm not sure why it doesn't for some people, just that you're far from the only one.  If I had a suggestion for what you could do that didn't require contacting EA support or spending money, I'd let you know, but this is the only way I'm aware of to add Sims 4 to a child account other than buying a code for it.  And you shouldn't have to spend money on something that's free.