Forum Discussion

SeaLimonium's avatar
SeaLimonium
3 years ago
Solved

Region Locked DLC

Hi, all!  I need some help regarding the Cottage Living Expansion Pack.  I bought The Sims 4 (deluxe edition, if that matters) through Steam. I have also purchased a couple of other DLCs through St...
pc
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hi there @SeaLimonium,

    The Sims 4 and the DLC is not available in some regions of the world due to regional standards, I believe this includes China, Saudi Arabia, the United Arab Emirates, Oman, Kuwait, Qatar and Egypt. If you're currently in one of these regions, this would be why you're receiving this error through Steam- in the EA app you'll most likely run into a similar error. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @SeaLimonium,

The Sims 4 and the DLC is not available in some regions of the world due to regional standards, I believe this includes China, Saudi Arabia, the United Arab Emirates, Oman, Kuwait, Qatar and Egypt. If you're currently in one of these regions, this would be why you're receiving this error through Steam- in the EA app you'll most likely run into a similar error. 

  • SeaLimonium's avatar
    SeaLimonium
    3 years ago

    Ahh, I assumed as much. Seeing that I'm able to insert my card credentials on the EA app and that I'm able to even see the DLC (in comparison to Steams jarring warning) gave me a bit of hope, but I suppose not. The Sims 4 itself is available, just not that specific DLC -- which I thought was a little humorous. Anyways, thank you for informing me nonetheless!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,490 PostsLatest Activity: 3 minutes ago