Repairing Sims 4 Origin Error Code 327682:12
Good Evening, I am trying to repair my sims game but it is not repairing right. This is my second time doing it. I only can "solve" this by removing Origin and then redownloading it. Is there a pe...
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I have looked into all the other questions and basically my game is doing the same thing. It freezes at the loading screen and when I try to repair the game, it gives me the code. I have cleared the cache, disabled my firewall and malware software altogether and I have uninstalled and reinstalled origin. Everything is up to date. Has anyone been able to figure out a solution to this? I haven’t been able to play my game in a few days now. Please help. Thanks in advance!
@kayylaamarie127 Did you do a clean uninstall and reinstall of Origin? A simple uninstall often isn't enough; it's necessary to clear Origin's cache and then uninstall "the hard way," at the same time:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
When you reinstall Origin, run it as an admin: right-click on the shortcut and select "Run as administrator."
If that doesn't help, try creating a new Windows admin user account on your computer. You can sign into your existing Origin account and run the game repair from there.
- @puzzlezaddict Thank you! The hard way worked and let me get on but not it’s just stuck at the loading screen when I clicked on a household to play with. Not sure what is wrong but this is why I tried to repair the game in the first place.
@kayylaamarie127 Does this happen with a new save as well? Please start one just to test and let me know.
If a new save won't load either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- @puzzlezaddict It works on a new file and I tried on a different household in the file that I am trying to play and it worked. But when I go into the university world it just gets stuck at the loading screen and won’t open.
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