Forum Discussion

maganty03's avatar
2 years ago
Solved

"Restart to Use"

Hello! I've previously bought the sims 4 "Grow Together" pack from InstantGaming (bought many packs from this site before, never ever had any issues with them) but this time it doesn't seem to want t...
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @maganty03  Clear the EA App's cache again and repair the game.

    If that doesn't work, please do a clean uninstall and reinstall of Sims 4:

    • Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Sims 4 from the list, and click Uninstall.
    • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
    • Close Revo, and restart your computer.

    Uninstall the EA App with Revo as well.  I don't have instructions for that at the moment, but the process should be straightforward.  Restart again when you're done.

    Reinstall Sims 4, and everything should show up again.