S4 -White screen on start; game fails to load

OneDrive is disabled.  fyi

I found this guide and followed it.  gonna try it out

https://appuals.com/takeown/

@EsuMiwa7  This is a good tutorial, although it covers a few different approaches to restoring rights to the admin:

https://www.tenforums.com/tutorials/3587-change-owner-file-folder-drive-registry-key-windows-10-a.html

The command only helps if borked permissions are in fact the issue though.  If using it doesn't help, try generating a crash dump:

• Hit the Windows key, type "command prompt" in the box, right-click on Command Prompt in the search results, and select Run as Administrator
• In the window, paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" without the outside quotes into the box, and enter
• Launch Sims 4 and let it crash
• After it crashes, wait for any crash dialogs to finish, or just wait a minute
• Then hit Windows key-R and paste "%LOCALAPPDATA%\CrashDumps" without quotes into the box, and enter
• Upload the last .dmp file to a free filesharing site, and link it here
• When you want to undo the auto crash log dumps, open Command Prompt as before, paste "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" without the outside quotes, and enter

That did not work

+(

Might just transfer over to the new user account and move everything over to there..i guess..

@EsuMiwa7  You can try getting a crash dump, as described above.

Ahh sadly when it borks out, i cannot access any window or any kind.  The windows key will bring up the box to put cmd in, but i wont be able to access the cmd to put in any commands.

@EsuMiwa7  Can you alt-tab to a different app first, then try bring up the box?  Or you can crtl-alt-delete and sign out, then sign back in and look for the crash dump.

I'll try..You have been amazingly helpful and thanks for teaching me a lot about windows..i am a mainframe engineer, not a windows engineer.  Let you know in a few minutes

It did not crash to create a dump file!!!

I think I know what's impacting this issue: I changed my documents folder from the standard C:\ to D:\.  Its not even labeled documents any more.  I cant remember what guide i followed to do it.  I moved to for size and security reasons and i think that is somehow interfering with sims4 launching after updating it with new packs...