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Skar1et's avatar
Skar1et
Newcomer
7 days ago

Saves Gone

So I haven't played the sims in a few months and all my saves are now gone. I found my old save file from when I backed my stuff to the one drive forever ago and tried to copy it and paste it into the current download, and that didn't work. I also pasted in the tray file from the one drive copy and that still hasn't recovered my data. Any other ideas?

1 Reply

  • Skar1et​  It sounds like you may not have placed the files in the correct Sims 4 folder, as in the one the game is reading.  Or the files may be named incorrectly.  For the former, please go in-game and find the full path to the correct folder:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    Compare that location to the path to the files that won't load.  The entire path matters, starting with the drive letter and going through the Sims 4 folder.

    If that's not the issue, please post the file names.  You can screenshot them if it's easier.