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7 years ago
@BlackjackWidow Hello! Thank you so much, but unfortunately nothing helped
BlackjackWidow
7 years agoHero (Retired)
@Abrilcamps - You said you've tried this with a new TS4 folder, and with new games. So, it's not limited to a particular lot or sim, it happens on saving/traveling every time?
I suggest you try to repair your game -
- Exit TS4 and Origin completely.
- Save a copy of your Saves folder to your desktop (or somewhere else safe, to use as a backup)
- Move your Mods folder to the desktop
- Delete the file localthumbcache.package Default location is C:\[YourUserName]\Documents\Electronic Arts\The Sims 4 Instructions with pictures are here: https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
- Launch Origin "As Administrator" (Right-click Origin.exe, choose Compatibility tab, Check the box next to "Run this program as administrator")
- In Origin, right-click The Sims 4 icon and choose "Repair". Origin has to be online for this to complete. Let the repair run until completed, on the game and any addons installed
- Launch The Sims 4 and check to see if the issue is fixed. (your sims may be naked or bald, depending on the mods or cc that was installed previously)
If this does not help, please reply back with a dxdiag. How to Dxdiag
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