Whenever I am in-game, the screen is delayed for about 2 seconds. I do not play with mods, and have updated my game recently. I even went as far as repairing the game files on the EA website when logging into The Sims 4, and nothing has been resolved. Is anyone else having this issue?
are you playing on PC or Mac ?
I play on PC
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
File is attached, thank you. Sorry for the late reply, I was out of town.
Breesimmer18 The first obvious issue is that your laptop's graphics driver is from 2020. But your dxdiag doesn't list the processor and therefore I don't know what graphics driver you'd need to install. However, you can first check the HP website for your laptop—it's possible you'll find a newer suitable driver on the download page for your laptop. Go here:
https://support.hp.com/us-en/drivers/laptops
Enter your serial number, choose your OS (just Windows 11 is fine) if prompted, click All Drivers, expand Driver-Graphics, and download the newest Intel driver by version number. The first number matters most, e.g. 32 is newer than 31; after that, the last four numbers matter. Your current version is 26.20.100.7926.
If you find a newer driver, download it, and run the installer as an admin: right-click the download and select "Run as administrator." Restart your laptop afterwards and before doing anything else.
If you don't find a newer driver, please find your processor model under Windows Settings > System > About. List just the model, nothing else, for example i5-10210U.
